Provide agents with instant, accurate replies and automated case summaries.
Streamline reviews by automating triage, evidence gathering, and narrative drafts.
Streamline reviews by automating triage, evidence gathering, and narrative drafts.
Reduce ticket handle times and scale support operations without increasing headcount.
Enforce policy adherence with grounded answers, review flows, and detailed audit logs.
Get new agents and compliance staff up to speed faster with guided information.
Deliver faster, more accurate, and consistent customer resolutions.
Connect your internal documents to ensure AI responses are based on approved sources.
Automatically detect and mask sensitive customer data in all prompts and logs.
Define granular user permissions based on team, role, or specific knowledge domains.
Implement human-in-the-loop approvals for high-risk queries, ensuring oversight.
Track performance, safety metrics, and accuracy with dashboards for risk teams.
Data Residency
Public cloud
Varies by host
Your VPC or on-prem
PII Masking & Redaction
Not supported
Requires custom dev
Automated and built-in
Audit Logs
Basic usage logs
Limited to API
Full user and query logs
Policy Grounding
Via prompts only
Manual DB setup
Secure knowledge source
Approval Workflows
No built-in flow
Manual process
Integrated approvals
Secure Integration
Public connectors
Requires coding
Private and secure APIs
All or nothing
All or nothing
Limited roles
Granular per-user rules
Knowledge Grounding
Manual prompting
Vector DB setup
Built-in secure ingestion
Deployment Model
Public Cloud SaaS
Self-hosted, complex
Private VPC / On-Premise
Data Privacy
Vendor dependent
Relies on user config
Total data isolation
Execution Engine
Non-deterministic
Often unpredictable
Fully deterministic
Governance
Limited to none
Requires 3rd party tools
Native, built-in
Audit Logs
Basic usage logs
Manual setup
Immutable, automatic
Security Posture
Shared tenant model
Depends on environment
Zero-trust architecture
Not available
Not available
Requires custom code
Automated and native
Model Control
Locked to one API
Community supported
Fully model-agnostic
Guardrails, approvals, and controls for regulated teams.
Secure your data with private deployment and robust PII redaction.
Launch faster with pre-built patterns for support, compliance, and ops.
Gain operational insight with dashboards for monitoring quality and safety.
at a Payments Company
Data Exfiltration Incidents
Define your use cases, data requirements, and compliance boundaries.
Securely ingest policies and internal documents to ground the AI model.
Configure PII redaction rules, user roles, and human approval workflows.
Begin with a focused pilot, measure performance, and expand to more teams.
Get a custom architecture review and pilot plan in 48 hours.