- Lyzr Marketplace
- Banking
- Customer Onboarding Agent
Customer Onboarding Agent
High drop-off rates and slow, manual processes lose customers. This agent automates onboarding for a fast, compliant, and frictionless experience.
- Heads of Retail Banking
- VPs of Operations
- Chief Compliance Officers
Trusted by leaders: Real-world AI impact.
The problems we hear from leaders like you
Leaders are caught between the need for a fast customer experience and the crushing weight of slow, manual, and high-risk compliance checks.
High abandonment
Customers abandon lengthy, complex applications, representing a massive loss of potential revenue and market share.
Operational drag
Siloed systems and manual data entry create costly delays, with commercial onboarding taking weeks and frustrating clients.
Compliance risk
Manual KYC/AML checks are error-prone, exposing your institution to multi-million dollar fines and severe reputational damage.
Data errors
Manual data entry from paper documents leads to high error rates, requiring expensive rework and creating data quality issues.
Agent workflow for regulatory monitoring
Quantifiable value for your institution
Shifting to an AI-powered onboarding process delivers a clear and measurable return on investment across efficiency, compliance, and growth.
- 60%
reduction in customer drop-off rates by eliminating friction and manual data entry from the application process.
- 60%
decrease in the time required to open a new account, reducing the journey from days or weeks to just minutes.
- 75%
fewer false positives in AML and fraud checks, allowing your compliance team to focus on genuine threats.
- 50%
savings in customer care costs by automating inquiries and providing real-time status updates to applicants.
Outcomes you can expect
By implementing this agent, you will transform your onboarding from a costly bottleneck into a competitive advantage. Here’s what you can expect.
Automated verification
Instantly extract data from IDs and auto-populate forms while verifying identity with biometric liveness checks.
Proactive compliance
Embed real-time KYC/AML checks, watchlist screening, and risk assessment directly into the workflow with a full audit trail.
Unified workflow
Break down silos by connecting CRMs and core banking systems, creating a single, automated, and transparent process.
Accelerated growth
Convert more applicants into loyal customers by providing a seamless experience, leading to higher retention and lifetime value.
How to start building from here
The journey from a promising pilot to a deployed solution can be a challenge. We are your partner in implementation, sharing the risk and ensuring your AI agents make it to production. We don't just provide a platform; we provide a clear pathway to success.
Dedicated AI expertise
We invest in a Forward Deployment AI Engineer (FDE) to work directly with you. Our FDE acts as a hands-on AI startup CTO for your project.
A partner in risk management
We take on the risk of ensuring your agent goes from concept to a fully functional, production-ready solution. We'll work with you every step of the way to get you live.
Strategic guidance & workshops
Our dedicated team will provide strategic guidance and training sessions, empowering your internal teams to own and scale your AI capabilities once your first use case is live.
Project management oversight
We assign a project manager to oversee your agent's journey, providing a clear roadmap and ensuring a smooth, frictionless path to production.
Agents used for this use case.
The Regulatory Monitoring Agent is often built on a combination of specialized agents. Here are some you can use to enhance this use case on the Lyzr platform:
- KYC Processing Agent
- Fraud Detection Agent
- AML Agent
- Legal Document Drafting Agent
- Compliance Agent
Frequently asked questions
It's an AI system that automates the entire customer onboarding process, from application and document verification to compliance checks and account opening.
By eliminating manual data entry, pre-filling forms, and providing instant verification, it creates a fast and frictionless experience that keeps users engaged.
It automates KYC/AML checks by cross-referencing applicants against global watchlists and sanctions lists in real-time, creating a complete audit trail.
The agent can reduce onboarding time from several days or weeks to just a few minutes by eliminating manual reviews and bottlenecks.
Yes, it uses advanced OCR to instantly extract and structure data from various documents like passports, driver's licenses, and corporate filings.
Absolutely. The agent uses biometric facial recognition and "liveness checks" to prevent fraud and ensure the applicant is a real person.
It's a shift from periodic reviews to continuous, real-time monitoring of customer risk, allowing for a more proactive compliance posture.
No, it augments your team. The agent handles high-volume, repetitive tasks, freeing up your employees to focus on complex cases and high-value client relationships.
Yes, it's designed as an orchestration layer that connects with your existing core banking systems, CRMs, and compliance databases without a full rip-and-replace.
AI analyzes vast datasets to identify complex patterns, allowing it to distinguish between genuine threats and false alarms with far greater accuracy than manual reviews.
We offer both. You can use our platform to build the agent yourself or partner with our team of Forward Deployment AI Engineers to build it with you
Implementation time varies, but we focus on a phased approach, starting with a high-impact Proof of Concept to demonstrate value quickly.
Build your first AI workflow today.
Start with a blueprint. Launch it. Customize it. Deploy it. All inside Lyzr.
