saksoft logo

Lyzr's AI multi-agent system helped saksoft cut costs by 60% and free Up 5 ftes

Operational Cost Reduction

Productivity Boost

Improved Accuracy & Experience

About the Company

Saksoft is a global IT services company with over 1,300 employees across 20 countries. Focused on digital transformation, Saksoft supports enterprise clients with innovative solutions across cloud, data, automation, and product engineering.
saksoft img3

The Problem Statement

saksoft img4

Scattered HR Operations

75% of HR time lost to repetitive queries, causing 48-hour delays across global teams.

saksoft img5

Development Bottlenecks

Developers lost 40% productivity due to code search inefficiencies, leading to 6-month release cycles.

saksoft img6

Manual Testing Overhead

8-week QA cycles with only 60% test coverage, causing post-release bugs and client dissatisfaction.

How LYZR Solved It ?

Saksoft implemented a centralized Lyzr Multi-Agent System built on AWS and powered by Claude 3.5 
Sonnet via Amazon Bedrock, enabling automated, intelligent, and scalable operations across teams.

Unified Multi-Agent Architecture
  • Three AI agents (HR, Coding, Testing) operate within a shared knowledge base
  • Context-aware responses via Retrieval-Augmented Generation (RAG)
  • Seamlessly integrated into existing systems using AWS-native tool
HR Agent Automation
  • Ingests HR policies, benefits, and payroll data into a searchable knowledge base
  • 24/7 employee query resolution via natural language chat
  • Connects with HRMS APIs for real-time info (payroll, leave, benefits)
  • Escalates complex issues with full context to HR reps
Coding Agent Intelligence
  • Analyzes GitHub repositories to extract architecture, functions, and code patterns
  • Enables natural language code search with smart suggestions
  • Auto-generates code aligned with project conventions
  • Deploys sub-agents for repo analysis, code snippet generation, and search
Testing & QA Agent Orchestration
  • Converts user stories into detailed test cases
  • Auto-generates API, DB, security, and story-based tests
  • Integrates with CI/CD pipelines for continuous testing
  • Sends actionable QA insights to dev teams in real-time

The Outcome

saksoft img10

Operational cost reduction

Saved $2.8M annually with a 60% cut in operational costs through automation.

saksoft img11

Productivity boost

Freed 5 HR FTEs, boosted dev velocity by 50%, and cut QA time from 8 weeks to 2.5 weeks.

hfs img 4

Improved accuracy & experience

Achieved 95% HR query resolution, 92% test coverage, 35% fewer bugs, and 45% faster feature releases.

Behind the Scenes: How Lyzr Builds Enterprise AI on AWS

AWS workflow

How Lyzr handled security?

data residen

Data Residency

The data resides within the customer's own cloud, ensuring 100% ownership and adherence to data residency requirements.

compliance

Compliance

Lyzr Agent Platform is SOC2, GDPR, and ISO 27001 compliant, ensuring enterprises can run their critical workloads safely.

reflection

Reflection

Lyzr's reflection module reduces the chances of hallucination. This feature is enabled in most critical applications for higher accuracy.

More Case Studies

frame 53255
SurePeople

AI-Powered Coaching elevates psychometric insights, helping employees build stronger workplace relationships

Reduced Downtime

Enhanced Safety

Continuous Improvement

frame 53255 1
NPD Powered

AI Multi-Agent System automates invoice validation and SAP/QuickBooks entries streamlining vendor management

Instant Research Access

Future-Ready Platform

Enhanced Customer Experience

Share this: