Invoice Dunning Agent

Chasing overdue payments drains finance teams and strains customer relationships. The Invoice Dunning Agent automates follow-ups, tracks outstanding invoices, and personalizes communication to ensure faster collections and healthier cash flow.

Designed for
  • Chief Financial Officers
  • Accounts Receivable Managers
  • Credit and Collections Leaders
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The problems we hear from leaders like you

Late payments and manual dunning processes can severely impact liquidity, forecasting accuracy, and client experience.

Manual and repetitive follow-ups

Finance teams waste valuable hours tracking overdue invoices and sending reminders, often leading to missed follow-ups and inconsistent outreach.

Poor visibility into outstanding payments

Lack of real-time dashboards makes it difficult to prioritize high-risk accounts or forecast incoming payments accurately.

Customer relationship strain

Aggressive or mistimed payment reminders can frustrate clients, damaging long-term partnerships and brand perception.

Inefficient escalation management

Without a clear escalation framework, unpaid invoices can slip through the cracks, forcing last-minute firefighting by finance teams.

Agent workflow for regulatory monitoring

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Why Leading
Organizations Choose Lyzr?

Lyzr provides the full-stack platform to transform your business functions into a unified Agentic Operating System, guaranteed.
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Data Privacy & IP Ownership

Agents run in your cloud/on-prem. We guarantee zero access to your data, ensuring  100% privacy and that your AI workforce is always your unquestionable IP.

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Full Flexibility,
Zero Vendor Lock-In

Integrate Lyzr as a plug-and-play solution within your existing ecosystem. No forced migration, no vendor dependency, just pure value.

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Scalability & Real-Time
Customization

Start with one agent and build toward an  Agentic OS for the entire function. Full control lets you customize and deploy changes in real-time.

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Agentic Operating System
for your org

Unify your agents on a central knowledge graph to unlock the next-level enterprise intelligence: OGI.

Quantifiable value for your institution

Automating the dunning process directly improves working capital, forecasting accuracy, and customer satisfaction.

  • 70%

reduction in overdue receivables, through timely, automated follow-ups

  • 60%

improvement in collection efficiency, with personalized outreach and escalation tracking

  • 40%

faster payment cycles, driven by proactive reminders and real-time visibility

  • 30%

fewer customer disputes, due to transparent, consistent communication

Outcomes you can expect

The Invoice Dunning Agent ensures every payment is followed up on time, with the right tone and data-backed insight.

Intelligent follow-up scheduling

Automate reminder sequences based on customer behavior, invoice size, and payment history , no manual chasing required.

Real-time receivable tracking

Gain instant visibility into outstanding invoices, collection trends, and account-level risks with live dashboards.

Personalized communication

Send reminders that feel human , customized tone, language, and context to maintain positive client relationships.

Automated escalation

When invoices remain unpaid, the agent triggers structured escalation workflows, ensuring no account is overlooked.

How to start building from here

The journey from a promising pilot to a deployed solution can be a challenge. We are your partner in implementation, sharing the risk and ensuring your AI agents make it to production. We don't just provide a platform; we provide a clear pathway to success.

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Dedicated AI expertise

We invest in a Forward Deployment AI Engineer (FDE) to work directly with you. Our FDE acts as a hands-on AI startup CTO for your project.

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A partner in risk management

We take on the risk of ensuring your agent goes from concept to a fully functional, production-ready solution. We'll work with you every step of the way to get you live.

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Strategic guidance & workshops

Our dedicated team will provide strategic guidance and training sessions, empowering your internal teams to own and scale your AI capabilities once your first use case is live.

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Project management oversight

We assign a project manager to oversee your agent's journey, providing a clear roadmap and ensuring a smooth, frictionless path to production.

Agents used for this use case.

The Regulatory Monitoring Agent is often built on a combination of specialized agents. Here are some you can use to enhance this use case on the Lyzr platform:

  • KYC Processing Agent
  • Fraud Detection Agent
  • AML Agent
  • Legal Document Drafting Agent
  • Compliance Agent

Frequently asked questions

It automates the entire dunning process , from sending reminders to managing escalations , helping finance teams recover payments faster and with less manual effort.
The agent identifies overdue invoices in real time, triggers timely reminders, and updates payment status automatically, significantly reducing collection delays.
Yes. It tailors each follow-up message based on payment history, tone preferences, and relationship context, ensuring professional and customer-friendly communication.
Absolutely. The agent connects with systems like SAP, Oracle, and QuickBooks to synchronize invoice data, payment updates, and customer records seamlessly.

By automating reminders, prioritizing accounts with high overdue risk, and providing visibility into collection status, teams can focus on strategic recovery rather than manual tasks.

Yes. It supports multiple currencies, languages, and regional compliance rules, making it suitable for global organizations.
The agent defines automated escalation paths based on business rules , for example, routing critical cases to senior collectors or alerting finance heads.
Positively. Its personalized and timely communication reduces friction with clients, ensuring collections don’t compromise relationships.
It generates detailed reports on overdue trends, payment recovery rates, and customer responsiveness , empowering leaders with actionable insights.
Yes. The agent uses enterprise-grade encryption, secure APIs, and access controls to ensure sensitive financial and customer data remains protected.

Organizations typically see faster collections, improved cash flow predictability, and fewer write-offs ,  translating directly into stronger financial stability.

Build your first AI workflow today.

Start with a blueprint. Launch it. Customize it. Deploy it. All inside Lyzr.

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