AI in ecommerce for smarter growth and efficiency
For ecommerce leaders, our platform enables intelligent automation and personalization, directly impacting revenue growth and improving operational efficiency across your teams.
- Real-time personalization
- Automated merchandising
- Smarter support ops
Measurable Impact with
AI in ecommerce:
Our secure, integrated AI drives key outcomes from discovery to support, enhancing the entire customer journey and boosting your key performance indicators and growth.
01
Conversion lift
- Uplift sales via personalization, smarter search, and next-best product actions.
02
Higher AOV
- Use behavior-driven insights for smart bundles, upsells, and dynamic pricing models.
03
Lower costs
- Automate support, merchandising tasks, and content operations to reduce manual overhead.
04
Faster decisions
- Utilize unified signals for forecasting, alerts, and clear performance dashboards.
AI Applications For Your
Teams
These are not theories but deployable workflows for your growth, merchandising, and support teams to drive immediate value across your entire business.
Product Discovery
Guide shoppers with tailored ranking, recommendations, and relevant content.
Merch Automation
Resolve issues faster with agent assistance, summaries, and smart self-service options.
Support AI Agents
Resolve issues faster with agent assistance, summaries, and smart self-service options.
Meet rising expectations and margin pressure with intelligent, automated AI workflows for ecommerce.
Unlock Key Business
Benefits with AI
- More Relevant Journeys
Create individualized browsing and buying paths that boost your conversion.
- Always-On Optimization
Enable continuous A/B testing and tuning across search, offers, and UX elements.
- Reduced Operational Load
Minimize manual tasks in content management, catalog updates, and campaign execution.
- Better Customer Service
Ensure faster responses, fewer escalations, and consistent brand messaging.
Platform Capabilities
for Ecommerce
Our platform integrates with Shopify, Magento, and your CDP, enforcing governance and delivering measurable results for your entire team to see.
Data Pipelines
Unify events, catalog, and customer data into powerful, actionable features.
AI Recommendations
Deploy and control ranking, upsell, cross-sell, and product bundle models.
Generative AI Content
Create on-brand PDP text, advertisements, and emails with strong guardrails.
Support Automation
Leverage agent assist, smart routing, case summaries, and knowledge base retrieval.
Governance & ROI
Manage permissions, audit logs, model evaluation, and ROI tracking.
Lyzr vs. Other
Ecommerce Tools
Lyzr provides a "Bank-in-a-Box" AI framework, ensuring your generative AI banking security matches your most stringent internal standards through total isolation.
Feature
Market Tools
Point Solutions
Lyzr
Store Integrations
Manual setup
Plugin-based
Native API connectors
Personalization Control
Black-box logic
Rule-based only
Full workflow control
Catalog Awareness
No inventory data
Limited signals
Real-time sync
Brand-Safe AI
No brand controls
Basic filters
Custom guardrails
Support Assist
Separate tool
Agent-only tools
Unified agent & bot AI
Governance & Analytics
No audit trail
Basic dashboards
Full ROI measurement
Siloed data
Siloed data
Partial view
Unified customer profile
Deployment Model
SaaS only
SaaS only
VPC, On-prem, Cloud
A Faster Path to
Ecommerce AI
Rapid ROI
Deploy pre-built workflows and reusable components for immediate impact.
Commerce-Native
Our platform understands events, catalog, pricing, and inventory signals.
Enterprise Trust
Built with security, access control, auditability, and responsible AI guardrails.
Outcomes
Use A/B testing, lift metrics, and cost-to-serve reduction to track value.
Built Specifically for
Financial Institutions
Join a growing ecosystem of consulting and technology partners
Lyzr's platform was a game-changer. We went from struggling with generic tools to launching personalized recommendations in under six weeks. The impact was immediate, with an 8-12% conversion lift and a noticeable reduction in manual merchandising effort. It's enterprise AI that actually understands ecommerce.
VP, Ecomm
Omnichannel Retail Brand
Zero
Data Exfiltration Incidents
Deploying AI in Ecommerce:
Four Easy Steps
- Step - 1
Connect Data
Integrate your store, catalog, events, and support data sources.
- Step - 2
Pick Workflows
Select one or two use cases tied directly to revenue or costs.
- Step - 3
Launch Pilot
Run controlled A/B tests, QA all outputs, and set your guardrails.
- Step - 4
Scale & Optimize
Expand to more users, monitor business lift, and tune all models.
Frequently asked questions
It involves using AI for personalization, product recommendations, search optimization, merchandising automation, and customer support. Lyzr combines these into a unified platform to drive growth and efficiency, moving beyond single-point solutions for a more comprehensive strategy and better results.
With Lyzr's workflow-based approach, clients often launch pilots in under six weeks. Measurable lift in conversion or efficiency can be observed within the first quarter, allowing for rapid iteration and scaling of your AI strategy.
Effective implementation relies on catalog data, customer behavior events (clicks, purchases), and CRM information. Our platform is designed to securely ingest and unify these sources to power our AI models and workflows.
Yes, we provide native, API-first integrations for major platforms like Shopify, Magento, and BigCommerce. We also connect seamlessly with your existing CDP, CRM, and customer support tools for a complete view of the business.
Manage permissions, audit logs, model evaluation, and ROI tracking.
AI merchandising automation handles tasks like product tagging, collection creation, and inventory-aware promotions. This frees up your team for more strategic work while ensuring your site is always optimized for sales and relevance.
With proper guardrails, yes. Lyzr's generative AI capabilities are built with enterprise safety in mind. You can set brand voice, tone, and rules to ensure all generated content is accurate, on-brand, and ready for your customers.
Yes. Our AI for ecommerce customer support includes agent-assist tools that provide instant context and answers, AI-powered summaries, and intelligent self-service bots. This reduces response times, ticket volume, and operational costs.
Lyzr provides built-in analytics, A/B testing frameworks, and ROI dashboards. We help you track key metrics like conversion lift, average order value increase, and support cost reduction, tying every AI workflow to a clear business outcome.
Our platform is built for enterprise-grade security. We support VPC and on-premise deployments, offer robust access controls, and provide detailed audit logs. Your customer data remains yours, secured and governed by your policies.
Secure Your AI Advantage Today
Get a custom architecture review and pilot plan in 48 hours.