Define the business objective. Agents orchestrate underwriting, claims, fraud detection, policy administration, compliance, and customer service governed, auditable, deployed in your own cloud. Built for insurers ready to move from AI pilots to agentic operations at scale.
Trusted by leaders: real-world AI impact.
Lyzr Insurance OS in production, today
Enterprises running agentic workflows in production
Across insurance, BFSI, and financial services
Faster claims resolution with agentic operations (Vantage Point, 2026)
From first objective to a live agentic insurance OS. Not a pilot. Production.
Policyholder data and agents remain yours always. Sovereign AI. Your cloud. Your rules.
The Lyzr Insurance OS sits at the centre of underwriting, claims and service. It reads every signal across policies, risk and customers, and closes every loop back to your loss-ratio and CX goals.
- Policy adminsystems
- Claimsintake
- Underwritingdata
- Fraudsignals
- Customerhistory
- Regulatoryfeeds
- Riskmodels
Insurance Agentic OS Control Plane
Lyzr AI · Insurance · Model agnostic · Sovereign cloud · Any LLM
- Quotesissued
- Underwritingdecisions
- Claimsresolved
- Fraudflagged
- Renewalsretained
- Compliancereports
- CXimproved
What does your operation actually need?
The right question changes everything.
Most insurers have deployed AI in pockets. The Lyzr Insurance OS starts with why those pilots haven’t moved the combined ratio and what it takes to run insurance operations on agents that are governed from day one.
Your underwriting teams take 3 days to assess a risk. Your insurtech competitors take 3 minutes.
The Lyzr Insurance OS deploys specialised underwriting agents that gather and synthesise risk data, apply your guidelines and appetite criteria, generate structured risk assessments, recommend pricing, and bind or decline with every decision explainable and auditable.
Which of your claims have fraud signals embedded in them right now?
The Insurance OS monitors claims as they arrive cross-referencing behavioural patterns, historical data, network relationships, and external intelligence feeds. Fraud is flagged before a payment is authorised, not after.
A customer files a claim at 11pm expecting an update before they sleep.
The Insurance OS handles claims intake, acknowledgement, initial assessment, and status communication in real time across every channel, at any hour, without additional headcount. Simple claims resolve automatically.
Only 16% of P&C insurers use AI to augment underwriting, but 60% plan to by 2028.
The Insurance OS is built for insurers who want to be in the 16% today. WTW’s 2026 research found insurers using sophisticated analytics achieved combined ratios six points lower and premium growth three points higher.
From objective to outcome
This is how insurance operations transform.
Guidewire, Duck Creek, Majesco, Sapiens, your claims management platform, your policy administration system, your fraud detection tools connect what you have. Nothing migrates. Your data stays in your sovereign cloud environment.
Zero rip-and-replace — the intelligence layer that makes every system you already run work together toward your loss ratio and growth objectives.
Not a process improvement. A goal. “Reduce combined ratio by 4 points.” “Achieve straight-through processing on 60% of personal lines claims.” The OS reads your live data and returns a ranked execution plan with reasoning attached.
Objective-first. Compliant by design. Regulators get the audit trail they require.
From 400+ agents, the OS calls what’s relevant: underwriting risk assessment, claims triage, fraud detection, compliance monitoring, customer communication, reinsurance reporting. Autonomy is staged within your risk appetite.
Staged autonomy · Earned, not assumed. Agents pause for authorisation before any coverage denial, fraud flag, or settlement offer.
Claims get settled. Risks get underwritten. Fraud gets caught. The OS tracks every outcome against your business objective and every decision is explainable, at the moment it was made, to whoever asks.
Explainable at execution · Auditable always.
Bring your processes
Benjie maps to how your carrier runs. Not the other way around.
Tell Benjie how your insurance operation runs today. It enhances every workflow with agents built for that exact job.
Submission intake
Broker submissions parsed, enriched and triaged with full risk context attached.
Underwriting
Risk assessment, pricing and referral assembled with explainability per decision.
Policy issuance
Quote-to-bind orchestrated across PAS and document systems with clean handoffs.
FNOL & claims triage
First notice of loss captured, severity scored and claim routed in minutes, not days.
Claims handling
Adjuster work assembled: coverage, liability, vendors and payments with policy gates.
SIU & fraud
Fraud signals correlated across claims with case files investigators can act on.
Subrogation & recovery
Recovery opportunities surfaced early with evidence packs ready for counsel.
Renewals & retention
Retention risk surfaced ahead of renewal with the right intervention per segment.
Policyholder servicing
Endorsements, COIs and billing handled end-to-end across voice, chat and email.
Broker & agent ops
Broker submissions, appetite questions and commissions handled with priority routing.
Compliance & filings
State filings, complaints and regulator responses prepared with audit-grade trail.
Portfolio analytics
Loss ratio, leakage and combined ratio drivers explained, not just reported.
Why Lyzr
Your data. Your agents. Your call. Always.
Sovereign, governed and model-agnostic by design, so every agent and every workflow stays yours.
Stays in your environment
Lyzr deploys in your cloud: AWS, Azure, GCP, or on-premise. No data leaves. No training on your proprietary information. 80% of enterprise deployments choose private cloud.
Governed at every step
Every agent action is logged. Every output validated. Human-in-the-loop controls for every decision that matters. SOC 2 Type II. GDPR-ready. EU AI Act compliant path.
No lock-in. Ever.
What you build on Lyzr belongs to you. Walk away with every agent, every workflow, every intelligence layer fully intact. We are the infrastructure, not the owner of what you create on it.
Any model. Any framework.
OpenAI, Anthropic, Google, open-source. LangChain, CrewAI, Agentforce. Lyzr runs them all under one control plane. You’re never dependent on one provider’s roadmap.
“Lyzr was the only vendor that could articulate and then deliver what happens after the demo. Most platforms stop at the POC. Lyzr stayed through production.”
“We achieved a 95% reduction in agent response time across markets. No other platform gave us the observability and control we needed to actually trust our agents in production.”
“Lyzr gave us a team that understood what production-grade AI means in a regulated environment. They didn’t just ship, they helped us think through compliance, auditability, and scale.”
Awards & Recognition
Industry leaders recognize Lyzr’s impact
From Gartner to CB Insights, leading analyst firms and technology partners recognize Lyzr as a pioneer in responsible, enterprise-grade agentic AI.
Tech Innovator in Agentic AI
Recognized by Gartner for pioneering innovation in agentic AI architecture.
Top AI Agent Builder Software
Awarded by G2 as a leading platform for building enterprise AI agents.
Gen AI Innovator 2025
Named AWS Gen AI Innovator 2025 for responsible generative AI deployment.
Summer 2026 APAC High Performer
Recognized by G2 as a High Performer across the Asia Pacific region.
Top 100 AI Startup
Listed among CB Insights’ 100 most innovative AI startups globally.
AI Agent Platform for HR & BFSI
Recognized as a leading AI agent platform for HR and BFSI sectors.
Strong on offense.
Serious on defense.
Lyzr is built for enterprise security, governance, and compliance across identity, data, access, and infrastructure.
GDPR Compliant
SOC 2 Type II
ISO 27001 Certified
HIPAA Compliant
CCPA
PLAYBOOK2026
A BFSI Leader’s Guide to Resolving Disputes with Agentic AI
From manual triage to autonomous resolution, a practical framework and readiness checklist for modernizing dispute management.
READ THE PLAYBOOKTEMPLATE2026
100+ AI Agents for Insurance Operations
From FNOL to final settlement, from underwriting to regulatory audit. Every use case your teams can deploy today.
READ THE TEMPLATEBLOG2026
AI Agents for Insurance Claims
AI agents accelerate claim processing, detect fraud, and improve customer experience with automated, intelligent workflows.
READ THE BLOGQuestions worth asking
Frequently asked questions
If you’re thinking it, Lyzr has already answered it.
Point tools handle one task: a chatbot, a fraud scorer, a document reader. An Agentic OS coordinates underwriting, claims, servicing and compliance as one governed system.
No. Benjie integrates with Guidewire, Duck Creek, Majesco, Sapiens and legacy PAS. It runs as a decision layer above your systems of record.
First workflow (FNOL triage, underwriting pre-bind or claims SIU) in production within 30 days, with the audit trail required by your regulator.
Every underwriting and claims decision is explainable and bias-tested continuously against your fairness criteria, with full reviewer override.
You do. Benjie deploys in your private cloud. Policyholder PII never leaves your environment and is never used to train shared models.
Yes. Benjie orchestrates existing models and vendor agents in one governed control plane, regardless of framework.
SOC 2 Type II, ISO 27001, GDPR, with mappings to NAIC Model Bulletin, EU AI Act high-risk, NYDFS, IRDAI and APRA expectations for AI in insurance.
Loss ratio, combined ratio, cycle time, leakage recovered, fraud avoided and customer NPS, tied back to the objectives the business sets.
When you’re ready
8 weeks from use case to agents running in production.
Platform, people and FDEs, all in. Bring your environment. We’ll co-build and stay until it’s live.