The agentic OS that runs retail operations.
Define the business objective. Agents orchestrate personalised customer experiences, inventory optimisation, supply chain, store operations, marketing, and loyalty governed, deployed in your own cloud. Built for retailers ready to move from AI recommendations to agentic retail operations at scale.
The enterprises that
run on Lyzr.
G2 · Spring 2025
Accenture VenturesG2 · Winter 2025One objective in.
Your entire function, moving.
Lyzr sits at the centre. It reads every signal, activates the right agents, runs across every channel and closes every loop back to your goal.
The right question changes everything.
Most retailers have deployed AI for recommendations or demand forecasting. The Lyzr Retail OS starts with why those deployments haven't moved margin, inventory efficiency, or customer lifetime value across the operation.
Your personalisation engine recommends products. Does it also adjust pricing, modify promotions, and update inventory allocation simultaneously when customer demand shifts?
The Retail OS connects personalisation, pricing, promotions, and inventory into one orchestrated system. When a product trend spikes, agents adjust recommendations, update promotional spend, rebalance inventory, and flag the supply chain signal simultaneously.
Your demand forecast is accurate to 80%. The 20% error concentrates in your highest-velocity SKUs during peak periods. What does that cost in lost sales and markdowns annually?
The Retail OS runs demand forecasting continuously reconciling customer behaviour signals, promotional calendars, competitive moves, and macro trends, and updating replenishment decisions as signals change.
Your competitors with AI-native marketing operations produce content at 10x the output with the same headcount. When does that content gap become a market share gap?
The Retail OS runs content creation, campaign management, and performance analysis as an automated loop. Forrester's TEI study found composite retailers reclaiming 7–13 hours per person per month, realising $4.5M–$6.7M in productivity gains over three years.
A supplier delivers late, a weather event empties a category, or a viral moment creates demand you didn't forecast. How quickly does your operation adapt?
The Retail OS monitors supply chain signals, weather data, and social trends continuously triggering inventory rebalancing, supplier alerts, and promotional adjustments before the gap between supply and demand becomes customer-visible.
How the agentic OS transforms retail operations
Salesforce Commerce Cloud, SAP Retail, Oracle Retail, Shopify, your POS system, your loyalty platform connect what you have. Nothing migrates. Customer data stays in your secure environment.
Zero rip-and-replaceNot a channel target. A goal: Improve gross margin by 3 points. Increase loyalty programme engagement by 25%. Reduce stockout rate on top 500 SKUs to under 2%. The OS returns a ranked execution plan by category, channel, and action.
Objective-first. Always.From 400+ agents, the OS calls what's relevant personalisation, inventory optimisation, demand forecasting, supply chain rebalancing, content generation, promotional management. All domains coordinate under one control plane.
400+ agents · Across the retail value chainCustomers get relevant experiences. Inventory gets balanced. Promotions hit the right segments. The OS reports on retail outcomes what improved margin, what moved conversion, what supply chain patterns require intervention.
Every output loops backRetail OS that fits your business
Tell the OS how your retail operation runs today. It enhances every workflow with agents built for that exact job.
Demand signals, attach rate and assortment gaps surfaced per store and SKU.
Inventory rebalanced across DCs and stores as demand shifts, not weekly.
Prices and promos optimised against margin, elasticity and competitor moves.
PDPs, copy and imagery produced at scale with brand and policy guardrails.
Lifecycle journeys orchestrated across email, SMS, push and paid in one plan.
Returns, WISMO and exchanges handled end-to-end across digital and store.
Order routing, carrier choice and exceptions handled with cost and SLA in mind.
Tasking, labour and visual merchandising compliance run from one operating view.
Schedules matched to traffic forecasts with compliance and preferences respected.
Loyalty actions, churn signals and personalised offers run continuously.
Shrink, fraud and chargeback signals correlated across channels.
Sell-through, GMROI and category drivers explained at the SKU level.
Your data. Your agents.
Your call. Always.
Lyzr deploys in your cloud: AWS, Azure, GCP, or on-premise. No data leaves. No training on your proprietary information. 80% of enterprise deployments choose private cloud.
Every agent action is logged. Every output validated. Human-in-the-loop controls for every decision that matters. SOC 2 Type II. GDPR-ready. EU AI Act compliant path.
What you build on Lyzr belongs to you. Walk away with every agent, every workflow, every intelligence layer fully intact. We are the infrastructure, not the owner of what you create on it.
OpenAI, Anthropic, Google, open-source. LangChain, CrewAI, Agentforce. Lyzr runs them all under one control plane. You're never dependent on one provider's roadmap.
"Lyzr was the only vendor that could articulate and then deliver what happens after the demo. Most platforms stop at the POC. Lyzr stayed through production."
"We achieved a 95% reduction in agent response time across markets. No other platform gave us the observability and control we needed to actually trust our agents in production."
"Lyzr gave us a team that understood what production-grade AI means in a regulated environment. They didn't just ship they helped us think through compliance, auditability, and scale."
Take something with you.
We don't pitch. We build your conviction.
If you're thinking it,
Lyzr has already answered it.
Personalisation recommends a product. An Agentic OS coordinates merchandising, pricing, promotions, inventory and customer journeys as one system that adapts in hours, not weeks.
No. The Lyzr Retail OS integrates with Shopify, Salesforce Commerce, SAP, Manhattan, Blue Yonder, Akeneo and your OMS as a coordination layer.
First workflow (pricing optimisation, promo orchestration or content production) live within 30 days, including in-store and digital channels.
Every customer-facing action is policy-gated against brand voice, margin floors and legal requirements. Every action is logged and reversible.
You do. The OS deploys in your cloud. Customer and transaction data never leave your environment and are never used to train shared models.
Yes. It orchestrates vendor agents and in-house models in one governed control plane.
SOC 2 Type II, ISO 27001, PCI-DSS, GDPR, with controls for state privacy laws (CPRA, CPA) and emerging AI pricing regulation.
GMROI, sell-through, conversion rate, promo ROI, content output and merchant hours returned, tied to stated commercial objectives.
Set the objective. Watch the function move.
30 minutes with the team. You define the goal. We show you exactly what changes.
Deployed in your environment · Your data stays yours · Your agents, always