Lyzr The Agentic OS Built for the Enterprise IT Operations Function
Lyzr · Agentic OS for IT Operations

The agentic OS built for the enterprise IT operations function.

Define the reliability objective. Agents detect, diagnose, and remediate across your infrastructure orchestrating incident response, ITSM, change management, security ops, and observability and come back with what actually moved uptime, MTTR, and your engineers' capacity to build. You stay in control. The function runs.

Lyzr in production, today
400+
Enterprises running agentic IT ops workflows in production
Across 12+ industries
50–70%
Reduction in MTTR with agentic incident response
Ivanti, 2025 ITSM research
30 days
From first reliability objective to a live IT OS in production
Not a pilot. Production.
100%
IP, data, and agents remain yours always
We are the infrastructure. Not the owner.
Trusted by enterprises worldwide

The enterprises that
run on Lyzr.

G2G2 · Spring 2025
High Performer: AI Agents
Recognised for enterprise deployment velocity and governance depth
AccentureAccenture Ventures
Portfolio Company
Selected for enterprise AI agent infrastructure and production-readiness
G2G2 · Winter 2025
Momentum Leader: AI Agent Platforms
Recognised for fastest-growing enterprise adoption in the category
The architecture

One objective in.
Your entire function, moving.

Lyzr sits at the centre. It reads every signal, activates the right agents, runs across every channel and closes every loop back to your goal.

Sales Agentic OS Control Plane Intelligence in Control plane Execution out Datadog / Dynatrace PagerDuty / OpsGenie ServiceNow Jira ITSM AWS · Azure GCP Log streams APM data Security event feeds CMDB / asset data IT Operations Agentic OS Control Plane LIVE LYZR AI · MODEL AGNOSTIC · SOVEREIGN CLOUD · ANY LLM Objective engine Reliability goal → ranked execution plan Intelligence layers Alert signals · incident patterns · drift Agent registry 400+ agents · activated by incident type Orchestration logic Agents coordinate detect → remediate → validate Governance Logged · blast-radius guardrails · HITL Memory & feedback Every incident sharpens the next response Platform agnostic Datadog · ServiceNow · PagerDuty · AWS · Azure · custom agents Any LLM · Any cloud · Any monitoring stack · Bring or build agents Auto- remediations Root cause analysis Smart escalations Incident reports Capacity forecasts Runbook updates SLA & uptime reports outcomes → reliability goals
What does your function actually need?

The right question changes everything.

Most IT operations teams are managing incidents. The Lyzr IT OS starts with why your engineers are still the first line of defence against problems that should never reach them.

Your monitoring stack fires thousands of alerts every day. Do you know which ones actually matter before your engineers spend an hour finding out the rest were noise?

The Lyzr IT OS correlates signals across every monitoring layer metrics, logs, traces, and events and collapses thousands of alerts into the handful of actionable incidents that genuinely require attention. Your engineers see signal, not noise. They act on what matters, not on everything that fires.

When a production incident hits at 2am, how much of your MTTR is the problem and how much is the time it takes your team to understand what they're looking at?

The IT OS builds a live incident context brief the moment an anomaly is detected affected services, probable root cause, blast radius, historical precedent, and recommended remediation. Your on-call engineer arrives at the incident already briefed, not starting from scratch in a terminal at 2am.

Your SRE team exists to improve reliability. What percentage of their week is spent building versus firefighting problems that an agentic system should be resolving autonomously?

The IT OS handles the autonomous remediation layer restarting failed services, scaling resources, clearing backlogs, rolling back bad deployments within defined guardrails, without paging a human. Your SREs govern the system that handles incidents. They don't become the system.

Your infrastructure changes every week. How confident are you that every change going into production has been assessed for its blast radius before it lands?

The IT OS runs change risk assessment against your CMDB, your incident history, and your current system state before every deployment. It flags which changes carry elevated risk, surfaces the specific dependencies at risk of impact, and recommends the change window with the lowest probability of incident. Changes land on your terms, not on luck.

From objective to outcome

This is how your IT function transforms.

1
Your stack stays. The IT OS sits above it.

Datadog, Dynatrace, ServiceNow, PagerDuty, Jira, AWS, Azure, GCP, your CMDB, your CI/CD pipelines connect what you have. Nothing migrates. Your team keeps working in the tools they know. The IT OS adds the intelligence layer above them.

Zero rip-and-replace
The Lyzr IT OS is not a monitoring tool replacement. It's the orchestration layer that makes every signal your tools already generate work together toward your reliability objective.
2
State the reliability objective. The OS builds the plan.

Not an alert threshold. A goal. "Achieve 99.99% uptime for Tier-1 services." "Reduce P1 incident MTTR by 60% this quarter." "Eliminate toil consuming more than 30% of SRE capacity." The OS reads your live infrastructure state and returns a ranked execution plan by service, by risk, by action with reasoning attached.

Reliability-first, always
If it doesn't trace back to your reliability objective, the OS won't surface it. Every action on the plan earns its place.
3
The right agents activate. You don't page them.

From 400+ agents, the OS calls what's relevant to the incident type and infrastructure domain detection, triage, root cause analysis, remediation, validation, documentation. Build new runbook agents at will. Bring existing automation from any framework. All run under one control plane with blast-radius guardrails built in.

400+ agents · Activated by objective
You define what autonomous action is safe within your environment. The OS executes within those guardrails and escalates when it reaches the boundary.
4
The OS resolves, validates, and comes back with insights.

Incidents get resolved. Systems recover. The OS tracks every outcome against your reliability objective what reduced MTTR, what prevented recurrence, what patterns point to systemic infrastructure risk. It doesn't report on alert volume. It reports on system health.

Every output loops back
Incident patterns and resolution playbooks improve with every cycle. The OS builds the institutional operational knowledge that stays in the system not in the heads of your most experienced engineers.
Bring your processes

IT operations OS that fits your team

Tell the OS how IT operations runs today. It enhances every workflow with agents built for that exact job.

Alert triage

Alerts correlated, deduplicated and prioritised across monitoring tools.

Incident response

Runbooks executed, comms drafted and bridge updated with reasoning logged.

Root cause analysis

Causal chains assembled across logs, traces and metrics with evidence attached.

Change management

Change risk scored, CAB packs assembled and rollouts gated by policy.

Patch & vulnerability

CVEs prioritised on real exposure and patches rolled with change controls.

Capacity & FinOps

Capacity, cost and waste analysed continuously with reclaim actions queued.

Cloud operations

AWS, Azure and GCP guardrails enforced and drift remediated automatically.

Access & identity

Access reviews, joiner-mover-leaver and entitlements run on schedule.

Service desk

L1/L2 tickets resolved end-to-end with knowledge updated on the way out.

Data platform ops

Pipeline failures, freshness and quality issues triaged with owner notified.

Reliability & SRE

SLOs tracked, error budgets enforced and toil hunted continuously.

Postmortems

Postmortems drafted from the actual timeline with actions tracked to closure.

The question you're already asking

Your data. Your agents.
Your call. Always.

Stays in your environment

Lyzr deploys in your cloud: AWS, Azure, GCP, or on-premise. No data leaves. No training on your proprietary information. 80% of enterprise deployments choose private cloud.

Governed at every step

Every agent action is logged. Every output validated. Human-in-the-loop controls for every decision that matters. SOC 2 Type II. GDPR-ready. EU AI Act compliant path.

No lock-in. Ever.

What you build on Lyzr belongs to you. Walk away with every agent, every workflow, every intelligence layer fully intact. We are the infrastructure, not the owner of what you create on it.

Any model. Any framework.

OpenAI, Anthropic, Google, open-source. LangChain, CrewAI, Agentforce. Lyzr runs them all under one control plane. You're never dependent on one provider's roadmap.

Compliance & control
SOC 2 Type II
Certified
GDPR
Ready architecture
HIPAA
Compatible
EU AI Act
Compliant path
Private cloud
Deploy option
ISO 27001
Aligned
Works with your stack
LangChainCrewAIAgentforceOpenAIAnthropicGoogleAWSAzureGCP
Why customers choose Lyzr 01 / 03
Accenture

"Lyzr was the only vendor that could articulate and then deliver what happens after the demo. Most platforms stop at the POC. Lyzr stayed through production."

A
Accenture Ventures
VP of Technology
AirAsia Move

"We achieved a 95% reduction in agent response time across markets. No other platform gave us the observability and control we needed to actually trust our agents in production."

A
Air Asia Move
Chief Technology Officer
Willis Towers Watson

"Lyzr gave us a team that understood what production-grade AI means in a regulated environment. They didn't just ship they helped us think through compliance, auditability, and scale."

W
Willis Towers Watson
Head of Digital
Recognized by leading analysts Recognized by leading analysts
Security & Compliance
GDPR Compliant
SOC 2 Type II
ISO 27001 Certified
HIPAA Compliant
CCPA
Questions worth asking

If you're thinking it,
Lyzr has already answered it.

AIOps surfaces alerts. An Agentic OS triages, correlates, runs the runbook, opens the change, executes the fix and writes the postmortem, with human sign-off where it matters.

No. The Lyzr IT Ops OS integrates with ServiceNow, Datadog, New Relic, Splunk, PagerDuty, Opsgenie, Jira and your CMDB as a coordination layer.

First runbooks automated within 14 days. Full coverage of P1/P2 incident handling within 30 days. Production from day one.

Every automated action is policy-gated and CAB-aware. High-risk changes require human approval. Every action is logged and reversible.

You do. The OS deploys in your VPC. Telemetry and runbook intelligence stay in your environment and are never used to train shared models.

Yes. It orchestrates existing copilots, scripts and vendor agents in one governed control plane.

SOC 2 Type II, ISO 27001, GDPR, with mappings to ITIL 4, NIST CSF and SOX change-control requirements.

MTTR, MTTA, change-failure rate, toil reduced and engineer hours returned, tied back to stated SRE objectives.

When you're ready

Set the objective.Watch the function move.

30 minutes with the team. You define the goal. We show you exactly what changes.

Deployed in your environment · Your data stays yours · Your agents, always