Build AI agents for support automation with Lyzr.
Deploy intelligent agents to resolve customer queries, reduce ticket volume, and scale your support operations with our enterprise-grade platform. Get started now.
- Instant ticket resolution
- Autonomous support 24/7
- No-code agent deployment
Beyond Chatbots:
True Support Automation
Lyzr’s AI agents are designed to understand context, learn from every single interaction, and resolve complex user issues autonomously, unlike basic rule-based bots.
01
Context Engine
- Our agents comprehend multi-turn conversations and grasp user intent with high accuracy.
02
Auto Resolve
- Automatically resolve Tier-1 and Tier-2 support tickets without any human intervention.
03
Seamless Escalation
- Agents intelligently escalate complex issues to human agents with the full conversation context.
04
Always Learning
- Agents improve over time by learning from feedback and interaction history.
AI Agents for Support
Action
See how Lyzr’s intelligent AI agents are delivering measurable results and transforming support functions across a wide range of different industries.
Retail Support
Automate order tracking, returns, refunds, and answer FAQs at scale.
SaaS Assistance
Automate internal IT ticketing, password resets, access requests, and system diagnostics.
Internal Support
Automate internal IT ticketing, password resets, access requests, and system diagnostics.
Tired of endless tickets? Overwhelmed teams? Lyzr’s AI agents provide instant relief and scale support effortlessly.
The True Business Impact
Of Support Automation
- Lower Your Ticket Count
Significantly reduce the number of tickets that your human agents need to handle.
- Improve Resolution Time
Resolve most customer issues in seconds, not hours, boosting overall CSAT scores.
- Scale Support Teams
Handle infinite conversations and scale your support operations without hiring.
- Improve Support Quality
Maintain a consistent tone and deliver accurate, high-quality support 24/7.
Enterprise-Grade Features
For Automation
Lyzr’s AI agents are purpose-built for demanding support workflows, not just generic chatbots, with powerful enterprise-ready capabilities.
Omnichannel AI
Deploy agents across web, chat, email, Slack, and WhatsApp simultaneously.
Use Your Knowledge
Agents connect to your knowledge bases, docs, and SOPs for accurate answers.
Seamless CRM Integration
Native integrations with Zendesk, Freshdesk, Salesforce, and other top support tools.
Detect User Sentiment
Agents detect user frustration and can adapt their tone or escalate to a human agent in real-time.
Compliance Logs
Every interaction is logged, traceable, and compliant with enterprise standards.
Lyzr vs The Market
For Support Teams
Lyzr provides a "Bank-in-a-Box" AI framework, ensuring your generative AI banking security matches your most stringent internal standards through total isolation.
Feature
Generic AI Tools
Copywriting AI
Lyzr
Full Context Engine
Stateless APIs
Single prompt focus
Stateful multi-turn logic
Intelligent Escalations
No Context
Manual agent transfer
Full context handoff
CRM Integration
Custom code needed
No integration
Native One-Click Connect
Learning
Fixed data set
No learning capability
Learns from interactions
Deploy Model
Single Channel
Web Only
Deploy on all channels
Compliance & Audit Logs
No audit trail
None
Granular audit logging
Shared cloud data
Shared cloud data
Public data
Private cloud or on-prem
Accuracy Control
Black Box
Highly variable
Grounded on knowledge
Why Choose Lyzr For
Support AI?
For The Enterprise
Architected for high-volume, secure, and complex enterprise support needs.
Controllable AI
Safety guardrails, hallucination controls, and human-in-the-loop overrides.
Rapid Go-Live
Launch your AI support agents in days, not months, using our pre-built frameworks.
Flexibility
Deploy on our secure cloud, your private cloud (VPC), or completely on-premise.
Built Specifically for
Financial Institutions
Join a growing ecosystem of consulting and technology partners
We were drowning in Tier-1 tickets. Lyzr’s AI agents for support automation transformed our operations. We’ve deflected over 70% of inbound queries, and our agents now focus on high-value issues. It’s been a complete game-changer for our team and our customer satisfaction scores.
CX Leader
Enterprise B2B Tech Firm
Zero
Data Exfiltration Incidents
Deploy AI Agents For Support
In 4 Steps
- Step - 1
Connect Data
Integrate Lyzr with your existing helpdesk, CRM, and knowledge bases.
- Step - 2
Train Your Agent
Configure your new AI agent using your own SOPs, FAQs, and support workflows.
- Step - 3
Go Live
Deploy your agent with one click across web, email, and other support channels.
- Step - 4
Monitor & Tune
Use our dashboard to track agent performance, refine responses, and boost CSAT.
Frequently asked questions
Unlike scripted chatbots, AI agents understand context, handle multi-step tasks, and learn from conversations. They are powered by LLMs to autonomously resolve complex issues, not just follow a rigid decision tree. This allows for genuine support ticket automation and resolution.
Nearly all industries benefit, including e-commerce, SaaS, banking, healthcare, and IT helpdesks. Any organization with high ticket volume can leverage intelligent support agents to improve efficiency, reduce costs, and increase customer satisfaction scores.
Lyzr offers native, one-click integrations with platforms like Zendesk, Freshdesk, and Salesforce. Our agents can read, update, and create tickets directly within your existing helpdesk, creating a seamless workflow for your human support agents.
Yes. We are built for enterprise security and compliance, meeting standards like GDPR and SOC 2. With options for on-premise or VPC deployment and full audit logs, you maintain complete control over your data, ensuring total privacy and security for all interactions.
Every interaction is logged, traceable, and compliant with enterprise standards.
Our agents are designed to recognize when a human is needed. They perform a seamless handoff to a live agent, passing along the full conversation context. This human-in-the-loop approach ensures complex or sensitive issues always get the right attention.
Absolutely. Lyzr’s conversational AI platform is multilingual out-of-the-box. It can automatically detect the user's language and respond appropriately, making it the ideal solution for global companies that need to support a diverse customer base around the world.
Clients typically see significant ROI through a 50-70% reduction in ticket volume, lower cost-per-ticket, and faster resolution times. This directly leads to improved CSAT scores and allows your human agents to focus on revenue-generating or complex tasks.
Lyzr is purpose-built for enterprise support. We offer superior customization, safety controls, deep knowledge integration, and continuous learning that off-the-shelf solutions lack. Our platform provides the control and security that large organizations require.
Getting started is simple. You can book a demo with one of our AI experts to see the platform in action. We will walk you through the process, from connecting your data to deploying your first agent, and show you how to start automating today.
Secure Your AI Advantage Today
Get a custom architecture review and pilot plan in 48 hours.