AI Exit Inteview Agent

Overview

Lyzr’s Exit Interview Agent automates the entire offboarding conversation, collecting structured insights through voice, chat, or email. It helps HR teams uncover real reasons behind exits, turning employee attrition into actionable feedback.

Problem statement

Companies face several critical challenges with traditional exit interviews. Low participation rates mean employees often skip or rush through interviews, resulting in incomplete data. When interviews do happen, the manual process leads to unstructured, scattered feedback that’s difficult to analyze effectively. Most importantly, by the time HR teams identify concerning patterns in exit data, it’s usually too late to prevent additional departures, creating a cycle of reactive rather than proactive workforce management.

Lyzr Workflow

Agent blueprint flow explanation

The Exit Interview workflow follows a comprehensive 8-step process. It begins when HR marks an employee for exit, triggering the automated agent.

The agent initiates contact through the employee’s preferred communication channel (chat, email, or voice). During the conversation, the conversation agent uses natural language understanding to adapt its sentiment, tone and questions based on the employee’s responses.

It gathers detailed feedback about team culture, management, workload, compensation, and growth opportunities. Throughout this process, the agent performs real-time sentiment analysis to identify satisfaction levels, regrets, or potential red flags.

All collected information is compiled into structured summaries with emotion-tagged quotes in a visual dashboard. HR receives team-level attrition trends, exit reasons, and actionable suggestions through this dashboard.

Finally, critical feedback is anonymously shared with team managers when necessary, enabling them to implement improvements.

Benefits & Capabilities

Honest feedback, automatically captured: Employees are more candid with an AI agent, leading to deeper insights.

Structured insights at scale: Every response is categorized, scored, and visualized—no more Excel sheets and guesswork.

Identify trends before they become problems: Spot patterns across departments or roles and proactively fix culture or process gaps.

Saves HR time and resources: HR gets ready-to-use reports without conducting or transcribing a single interview.

Tech Stack